Support

How can we help?

Important safety note

Live the Message is an AI-assisted reflection companion. It is not a replacement for pastors, church leaders, counselors, emergency services, medical care, legal advice, or professional counseling.

If you are in immediate danger, call local emergency services. In the United States, if you are thinking about suicide or need urgent emotional support, call or text 988.

Church setup help

• Confirm your church name, logo, service information, and contact paths.
• Add the weekly sermon title, main Scripture, sermon notes, and key applications.
• Review the pastoral profile, tone, sensitive-topic settings, and handoff rules.
• Use the pastor preview tools before publishing a sermon to the congregation.

Member help

• Use guided paths to understand the sermon, pray through it, apply it, or ask a question.
• Private chats stay private unless you choose to submit a prayer request or contact request.
• For church-specific matters, use the contact options provided by your church.

Feedback

If you are testing the app, send feedback with your device model, app version, church name, and a short description of what happened. Please do not email passwords, payment card numbers, or highly sensitive personal information.